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What Is VoIP?

VoIP is a communications technology that enables you to make phone calls using your broadband connection instead of landline service. VoIP stands for Voice over Internet Protocol, which is an open standard for establishing calls through the Internet. Some may also refer to VoIP as Voice over IP.
A typical setup involves a router for the internet with a handset connected. The handset or business phone system uses the internet to transmit your speech like a physical landline would. The only difference is that the underlying technology isn’t a landline but the Internet.

How Does VoIP Work?

VoIP converts your voice into a digital format, compresses it, and sends it over the internet. The VoIP service provider (like your internet service provider) sets up the call.
For phone calls, the conversation is exchanged using small data packets. The internet can send these data packets around the world in less than a second. For internet telephony, these packets travel between your phone and a VoIP provider.
Voice over Internet Protocol bypasses the telephone company entirely. Wherever you have a broadband internet connection like DSL, cable, or fiber, you can use VoIP. It’s a major upgrade from an analog phone system.

Here are some basic steps involved:

Your phone connects to your switch or router in your Local Area Network (LAN). When you dial a telephone number, your IP phone tells your VoIP service provider to call the other party. Your VoIP service establishes the call and exchanges data packets from your IP phone. Your VoIP phone converts these digital signals into the sound you can hear.

What Is the Difference Between VoIP and Landline Phones?

VoIP technology enables high-quality voice calls over the Internet, whereas landline phones rely on a copper telephone network to make outbound calls and receive incoming calls.
When you deploy VoIP, it gets managed via the cloud, so there’s no need for on-site installation or management. When you need to add or change users, it’s a software change rather than the need to call an engineer.
Businesses prefer VoIP because of its better calling standard and wider range of features without the need for setting up an expensive on-premises private branch exchange (PBX).

IP-Enabled Services

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.

What Kind of Equipment Do I Need?

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you'll be able to dial just as you always have, and the service provider may also provide a dial tone.

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